Business Brain Food Weekly Educational Series

"Collections and Accounts Receivable Management" Randy Hairgrove, Kansas Counselors, Inc. This session will focus on preparation and implementation of receivables management. You will learn about options to obtaining payment, including outsourcing and internal incentive programs. You will also learn about the policies and procedures that can directly increase or decrease recoveries. In addition, learn how to prepare for customer complaints, the legality of collecting a bad debt and suit requests.