"Attitude: Dealing With It and Surviving"
Martie Kernodle & Nancy Campbell,
Business Behavior Institute
Everyone's un-favorite thing is dealing with a bad attitude. But putting it off just makes it worse. Members will learn how to avoid the common pitfall of trying to change someone else's attitude (can't be done) and focus on behavior instead. Interactive group work will give participants a chance to go 'hands-on' and deal with the process of translating attitudes into changeable behaviors that can be articulated, recorded, reviewed and enforced.