"How to Successfully Manage Organizational Conflict"
Andrea Weckerle,
AERW ADR Management & Consulting
This session teaches participants about the inevitability of organizational and corporate conflict and the difference between healthy and destructive conflict. Participants learn how to measure the costly impact of conflict on their organizations and companies, both in terms of "soft" and "hard" costs. They also learn about the importance of proactively managing conflicts, as well as the steps involved in doing so.