Effectively Manage Conflict & The Difficult Conversation
Conflict. How do you handle the artful balance of managing emotion with the need for change? Learn how to effectively manage and overcome barriers to effective conflict management and to embrace conflict as the driver of growth and change.
At the conclusion of the session, participants will:
Be aware of one's own conflict management style and those of others
Understand the basis or root of most conflict
Understand and learn to use various methods or styles of conflict management
Practical steps for managing workplace conflicts and challenging situations
Key steps to effective conflict management
Presented by Michael Tracy, OMNI Employment Management Services, LLC
Michael Tracy is owner and Managing Principal of OMNI Employment Management Services, LLC, located in Overland Park. OMNI and its team of professionals focus on the small and medium sized employer, offering professional counsel, consulting, and coaching in all areas of human resource management.
